Frequently Asked Questions
Your guide to shopping the world's premier aerospace collection.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can also view your status by logging into your account under 'Order History'.
What is your return policy for collectibles and apparel?
Items in their original condition and packaging can be returned within 30 days of purchase. Please note that custom-made models and 'Final Sale' items are not eligible for return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and weight of the package.
Are the aircraft parts sold on the site authentic?
Our Custom Hangar collection features authentic, decommissioned aircraft parts. Each piece comes with a Certificate of Authenticity verifying its history and origin.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I know what size to order for apparel?
A detailed size chart is available on every apparel product page. We recommend measuring a similar garment you own to ensure the best fit for our flight jackets and tees.